Applies across the EU
Letter of complaint
Puts a complaint on record and asks for a concrete remedy within a set period.
Use this onefrom €2.36 incl. VAT
Fill in
- What the complaint is about
- What exactly happened
- Date of the incident
- What you want done about it
- Your name
Preview
Dear Sir or Madam,
I am writing to make a formal complaint about [What the complaint is about].
On [Date of the incident] the following happened:
[What exactly happened]
I ask you to take the following steps to put this right:
[What you want done about it]
Please send me a substantive reply within fourteen days. If I receive no reply, or if your reply does not resolve the matter, I will refer the complaint to the competent disputes body or regulator.
Yours faithfully,
[Your name]
1
Write or choose
Type your letter in the editor, pick a template, or let the assistant draft one from what you want to achieve.
2
Address and options
Fill in sender and recipient. We check the postcode against the rules of the destination country before you pay.
3
Pay and done
Pay by card or iDEAL. Your letter goes out the same or next working day and you can follow its status.